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Learn More

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Top Local Resources

If you or a loved one is struggling with a mental health or substance condition, you are not alone. These are the top behavioral health resources for crisis and non-crisis situations. All resources are free.

Crisis Resources

For Emergencies that need an immediate response, call or text 9-1-1.

When contacting 911 during a mental health crisis, request a crisis intervention trained (CIT) officer. To find out how to prepare and what to expect, learn more at

If you know someone who is in a suicidal crisis or emotional distress, please reach out for 24/7 confidential support.


  • StarVista Crisis Hotline: (650) 579-0350
  • National Lifeline: 1 (800) 273-8255


  • National Crisis Texline: Text “Bay” to 741741
  • StarVista Teen Crisis Services (Mon-Thurs, 4:30pm-9:30pm): 650-747-6463



Crisis hotlines provide immediate telephone counseling by trained crisis workers. You do not need to be experiencing suicidal thoughts or a mental health crisis to call. These lines are available 24 hours a day, 7 days a week.

Non-Crisis Resources

Behavioral Health & Recovery Services Access Call Center
800-686-0101 and TTY (for hearing impaired): dial 711

If you need help finding mental health and substance use services call the Behavioral Health and Recovery Services ACCESS Call Center for information, an assessment and a referral based on individual needs. 

Behavioral Health and Recovery Services serves San Mateo County residents with Medi-Cal & those who are uninsured.

Learn how to request services through the Access Call Center (download one page summary in English, Spanish, Chinese, Tagalog and Russian).

Behavioral Health and Recovery Services Website: 

Additional Behavioral Health Resources

Free Wellness App

WYSA is a chatbot, available 24/7 to you for free, anytime, anywhere. It is anonymous and uses evidence-based cognitive-behavioral techniques (CBT) to respond to the emotions that you express. 

WYSA has over 150+ self-care tools that cater to different areas of mental wellness! These include meditation, breathing, mindfulness exercises, and other micro-actions to help you build mental resilience skills and feel better. Create your non-judgmental safe space with WYSA! 

San Mateo County is offering access to free subscriptions of the newly launched WYSA app.

Get your free subscription here

Community Education

Want to learn how you can support a loved one facing a mental health or substance us condition or crisis? Take a look at these free trainings and workshops. 

Mental Health First Aid


Information coming soon! 

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